#69 – 👓 Writing Confluence Content That’s Easy to Read 🕶️ header image

#69 – 👓 Writing Confluence Content That’s Easy to Read 🕶️

Create Content That’s Easy to Read

It’s the second issue of our biweekly content series where we cover the 5 phases of the knowledge sharing lifecycle.
This week we’re covering part 2 of 5, the authoring phase. ⬇️

Teaser-Image_Content_Lifecycle_2_Author.svg

Creating content that's as delightful to read as a Sunday morning comic strip doesn't have to be a Herculean task. By embracing clarity, structure, and a sprinkle of personality, you can transform mundane information into engaging narratives. Let's embark on this journey to craft content that not only informs but also entertains.​

Understanding the Sender-Receiver Tango

Every piece of content is a dance between the sender (that's you!) and the receiver (your audience). To lead gracefully, you must know your partner:​

  • Who's Reading? Identify your audience. Are they tech-savvy developers, curious customers, or perhaps your grandma trying to understand blockchain? Tailor your language and depth accordingly.​

  • What's Their Jam? Align your content with their interests and needs. If they're looking for quick fixes, don't bore them with the history of your company mascot.​

Structuring Content: The Blueprint to Brilliance

A well-structured piece is like a well-built sandwich—layers in the right order make it irresistible. Consider these models:​

  • Pyramidal Structure: Start with the main point (the juicy protein) and follow up with details (the lettuce and tomatoes). Perfect for how-to guides and executive summaries.​

  • Funnel Structure: Begin with broad information (the top slice of bread) and narrow down to specifics (the bottom slice). Ideal for storytelling and case studies.​

The-Content-Lifecycle_2_Author_Pyramidal_Funnel_Structure.svg

Making Your Content Lovable

To ensure your content doesn't end up in the dreaded "TL;DR" pile, make it scannable and engaging:​

  • Headings & Subheadings: Guide your readers like signposts on a highway.

  • Bullet Points: Break down complex information into digestible nuggets.​

  • Visuals: A picture is worth a thousand words, and a meme is worth a thousand laughs.​

  • White Space: Give your content room to breathe; nobody likes a cluttered page.​

The Power of Templates

Consistency is key, but that doesn't mean you have to reinvent the wheel every time. Templates are your trusty sidekicks:​

  • Why Use Templates? They ensure uniformity, save time, and reduce errors. Plus, they free up brainpower for more creative endeavors, like pondering why cats love boxes.​ 📦🐈

  • Creating Effective Templates: Identify common page types (like FAQs, tutorials, or product descriptions) and design templates that cater to each. Include placeholders for essential information to maintain consistency.​

Review and Revise: The Secret Sauce

Even Shakespeare had editors (probably). Revising your content is crucial:​

  • Fresh Eyes: After writing, take a break. Return with a clear mind to spot errors or awkward phrasing.​

  • Peer Review: A colleague might catch mistakes you've overlooked or suggest improvements.​

  • Read Aloud: Hearing your words can highlight issues with flow and tone. Plus, it's a great way to practice for your audiobook debut.​ 🗣️🎙️

You’ve Got This 👉 👉

Creating content that's easy to read doesn't mean dumbing it down; it means smartening it up. By understanding your audience, structuring your information, and adding a dash of flair, you can craft pieces that educate, engage, and entertain. So, grab your metaphorical quill and start writing content that would make even your high school language teacher proud.​

For many more tips and tricks on mastering the art of content creation, check out the full article.

Read the article →

Confluence News

🔗 Make Your Company Hub More Navigable

Confluence's new Links Menu lets you customize your Company Hub's navigation with ease, allowing you to add links and nested menus for a personalized touch.

Learn more →

🖱️ The New Confluence Navigation is Ready for Everyone

​Confluence's new navigation simplifies your workflow with a streamlined top bar and customizable sidebar, enhancing efficiency and focus.

Learn more →

From K15t

Reuse Documentation Pages at Scale with Scroll Documents

083006d1-8cbb-4b8b-b975-22fb442eacee.avif

Scroll Documents for Confluence makes it easy to reuse entire pages and integrate them seamlessly into your documentation. This helps keep your content structured and up to date without extra effort.

Try Scroll Documents for free or book a demo with us.

Embed comments

Next Up...

In this issue, we explore how to author effective educational content for your audience, introduce more links for your Company Hub, and celebrate design improvements coming to Confluence.

$currentCategoryName
Matt Reiner Matt Reiner

In this issue we’ll show you how to use labels to create powerful interconnections in Confluence, the new Spotlight, and some changes on the way for the Company Hub.

$currentCategoryName
Matt Reiner Matt Reiner

This week, we’ll break down how to use Confluence comments for exceptional collaboration, help admins manage teams, and introduce a new learning opportunity from the Confluence and Skillshare teams.

$currentCategoryName
Matt Reiner Matt Reiner

This week we kick off a new series all about knowledge sharing in Confluence and introduce some lovely Jira and Confluence synergy. Fancy.

$currentCategoryName
Matt Reiner Matt Reiner
Reset Cookies

The following services will be reset and deactivated for you.

  • Typeform:
    We're using Typeform to embed quizzes and surveys into our website. By clicking "Disable all services" you're no longer able to submit quizzes or surveys on our website until accepting the service again.
  • Hyvor Talk:
    We're using Hyvor Talk as a comment tool. Hyvor Talk sets a local storage when activated. By clicking "Disable all services" you're no longer able to post or read comments on our website until accepting the service again.

By clicking "Disable all services" all cookies and local storages related to the services will be removed. Before using them on our website again, you need to accept them.