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Securely and Reliably Sync from Jira to Jira

Collaborate better across organizations with partners, customers, and vendors without switching between Jira instances.

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Why Backbone Is the Right Choice for You

Backbone Ticks All the Boxes for Enterprises

Data Residency

Complete control over the region where your data will be stored and processed (Global, US, EU).

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No-Code Configuration

Easy Jira-based UI, click-through configuration, and no need for any manual scripting.

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Data Encryption

Cryptographic privacy and authentication for data transfer to ensure confidentiality and integrity.

Atlassian Cloud Fortified

Compliance with highest possible security, reliability, customer support standards. 

ISO 27001:2022 Certified

Robust info security management systems within the product, ensuring effective data protection and risk mitigation.

99% Uptime

Promising reliability and resiliency for your mission-critical apps to ensure business continuity.

Use Cases

Challenges Your Enterprise Can Solve Using Backbone

Remote Licensing

two Jira instances are synced using backbone issue sync

Sync Jira Issues Between Two Instances – Install Backbone on One

Sync issues across two Jiras without installing Backbone on both to get around strict security protocols.
Sync Jira Issues Beyond Borders

IT Service Management

a Jira instance and a Jira service management being synced

Sync Jira Service Management With Internal-Facing Jira Projects

Synchronize customer-facing JSM issues and comments with internal projects to reduce ticket resolution times. Get granular control over the flow of information via uni- or bi-directional sync.
Streamline Customer Service

Project Management

mapping workflows in Jira with backbone issue sync

Sync Jira Issues Across Projects for Real-Time Collaboration

Simplify project management by updating Jira issues automatically across all linked Jira instances and projects. Choose the custom fields, comments, attachments, and workflows to be synchronized.
Improve Jira Project Management

Migration

a Jira cloud instance and a Jira server instance are synced

Migrate From Server or Data Center to Jira Cloud Without Data Loss

Auto-sync Jira server or data center and Jira cloud (or vice versa) and lead a phased migration of your Jira instance at your own pace.
Start Phased Migration to Cloud
Features

What Makes Backbone Enterprise Ready

Collaborate Better with Complete Flexibility

  • Sync fields, comments, attachments, & statuses.

  • Collaborate across Jira Software, JSM, or JWM projects on Jira Cloud or Data Center.

  • Sync issues with instances behind firewalls or even where Backbone isn’t installed.

Privacy First, Always

  • Choose where your data is hosted with data residency. 

  • Share only the Jira issues you want using JQL filters, with complete control over mapping.

  • Use the "Secure" update mode to ensure configuration changes go live only after a review.

Start Quickly, Scale Infinitely

  • Configure quickly with no-code integration.

  • Sync unlimited projects and issues.

  • Map all fields and data without tier limitations.

Enterprise-Grade Data Security

  • ISO 27001:2022 and GDPR compliant. 

  • Send data through encrypted channels.

  • Atlassian Cloud Fortified and Bug Bounty participant.

Don’t Just Take Our Word for It!
“It was very easy to convince our customer because Backbone's interface was the simplest to use; the UI is a big selling point. If I were a new consultant, it would take me only an hour or two at most to understand how Backbone is set up and works.” Nathan Dobbelaere, Abano NV (Platinum Atlassian Solution Partner)
“We've been using Backbone for 4-5 years now & are very satisfied. The rich feature set allows you to select triggers & map issue types, fields, comments, and attachments. This is a huge time saver compared to alternatives like complex automation rules.” Stuart White, Arvato Systems
“If you need to synchronize two Jira instances, this is the way to go. A big thanks also for the great customer support!” Filip Michele, IXPERTA

Take Backbone for a Spin

Try Backbone free for 30 days or book a time to discuss your specific requirements.

Book a demo
Try it free