Easy, Reliable, Secure Jira Synchronization
Simplify collaboration across organizations without switching between Jira instances.
How Backbone Can Help You Work Reliably Across Jira Instances
Collaborate Better
Enjoy Peace of Mind
Be Flexible
Stay Secure
Are You an Enterprise Looking to Improve Your Jira Collaboration?
Is Backbone Right for You?
Sync Jira Service Management With Internal-Facing Jira Projects
Sync Jira Issues Between Two Instances – Install Backbone on One
Sync Jira Service Management With Internal-Facing Jira Projects
Sync Jira Issues Between Two Instances – Install Backbone on One
Sync Jira Issues Across Projects for Real-Time Collaboration
Migrate From Server or Data Center to Jira Cloud Without Data Loss
Sync Jira Issues Across Projects for Real-Time Collaboration
Migrate From Server or Data Center to Jira Cloud Without Data Loss
Backbone has been helping thousands of Jira users – from start-ups to enterprises – reliably collaborate across Jira instances.
Get a Demo of Backbone
Book a time to discuss your specific requirements and see how Backbone can work for you.
Does Backbone need to be installed on each Jira instance to be synchronized?
Yes, Backbone would need to be installed on each instance where you need to sync Jira issues and other data. You will also need a valid Backbone license for each instance you're integrating with.
If for any reason, you can’t install Backbone on one of the instances, you might want to check out our “Remote Licensing” option. Remote licensing lets you install Backbone on one Jira only and synchronize with other Jira instances that don’t have Backbone installed.
Can I synchronize Jira issues between server, data center, and cloud?
Yes, you can sync issues between any combination of Jira cloud, server, and data center. You can also sync Jira issues between any type of projects and any combination of Jira Service Management, Jira Software, or Jira Work Management instances.
That’s what makes Backbone one of the most flexible tools around!
Can I select the Jira issues to be synchronized, or do I need to sync the entire Jira project?
Is Backbone robust enough to scale and support enterprise-level synchronization?
Since 2012, Backbone has been helping enterprise-level clients collaborate better across Jira instances. Performance tests are continually implemented to ensure there are no abnormalities or load on both the app and the Jira instances. For example, we have customers use Backbone with more than 50k issues per project without any problems!
A dedicated team of developers is always at work, making sure that the app’s performance is optimal. Backbone also has the “Cloud Fortified” tag from Atlassian, meaning we are acknowledged for our constant reliability checks that include Assessment for Scale, Incident Management Tracking, and SLIs monitoring.
Does Backbone have an information security policy?
We take the security and privacy of your data very seriously! Backbone will synchronize data based on your synchronization configuration. It will export data from the source project and import it into the target project. Between the export and import, Backbone is responsible for the data. After the synchronization is complete, the responsibility is within the target project.
How does the app pricing work?
Backbone, like all other Atlassian apps, is billed based on the maximum number of users on your instance. For example, if you have Jira Software (50 users) and Jira Service Management (10 agents) on the same instance, you pay the 50-user price for the app.
Backbone cloud is sold as a monthly or annual subscription. You are eligible for support and automatic version updates as long as your subscription is active. When your subscription renews each month, you are automatically billed for Backbone based on the number of users on your instance.
Contact us to learn more about Backbone’s pricing for your particular use case.