Trust Center

Trust has always been the foundation of our business. Here are the steps we have taken to protect your data and security.

ISO 27001:2022 Certified

K15t has achieved ISO 27001:2022 certification, a globally recognized standard for information security management systems (ISMS).

This certification underscores our dedication to protecting our customers' data and maintaining the highest levels of security, and includes implementing robust controls for information security, risk management, and compliance.

By achieving ISO 27001:2022 certification, K15t demonstrates its commitment to:

  • Confidentiality: Protecting sensitive information from unauthorized access

  • Integrity: Ensuring the accuracy and completeness of data

  • Availability: Guaranteeing timely and uninterrupted access to information

View the certificate

Cloud Fortified

In today's cloud-centric business environment, we’re committed to providing secure and reliable solutions with our participation in Atlassian's Cloud Fortified program.

By earning the Cloud Fortified badge, K15t proves that our apps meet the highest possible standards for cloud security, reliability, and support. This means you can trust that our solutions are enterprise ready and will seamlessly integrate into your Atlassian cloud environment, providing a secure and efficient workflow.

Atlassian's Cloud Fortified program
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Transparency and Protection

Why Choose K15t for Your Enterprise?

Security

As a Platinum Atlassian Marketplace Partner, we follow strict security standards outlined by the Marketplace Partner Agreement and the Security Guidelines.

Data security statement

Privacy

We ensure compliance with  General Data Protection Regulation (GDPR) by rigorously meeting the highest data privacy standards.

Privacy policy

Data Residency

Our Exporter apps (PDF, Word, HTML), Backbone Issue Sync for Jira, and ImageMap app are data residency compliant in the US, EU, and Germany.

Reliability

K15t is committed to providing reliable and scalable solutions that minimize downtime and ensure your applications are always available.

Bug fixing policy & SLAs

Helping Users, Customers, and Teams Know How for 15 Years – and Counting

A project to help an IT enterprise find a better way to export PDFs led to the founding of K15t in 2009 as one of the first Atlassian app vendors. This humble start became a thriving portfolio of apps to solve the challenges of user help for companies around the world.
Learn about our story
Resources

Putting Data Security Front and Center

Certificates, Controls, and Policies Learn more arrow License and Service Level Agreements Learn more arrow Frequently Asked Questions Learn more arrow

Have questions? Contact us.

Reach out to us at hello@k15t.com or via our help portal for more information.
K15t Help Center